Listar Ingeniería Industrial por tema "Veterinary services"
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Service model based on Lean Service: Standardized Work and 5S to increase customer satisfaction in a veterinary SME
(Latin American and Caribbean Consortium of Engineering Institutions, 2023)Acceso abiertoCompanies in the veterinary services sector face the challenge of providing optimal customer service. This sector contributes 40% of the national Gross domestic product and concentrates 48% of formal employment. Considering ...