Repositorio Institucional Ulima

Listar por tema "Supervisión de los empleados"

Listar por tema "Supervisión de los empleados"

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  • León, Federico R.; Burga-León, Andrés; Morales, Oswaldo (Brunel UniversityReino Unido, 2017)
    An ample repertoire of leadership behaviors available to the manager is expected to guarantee his/her effectiveness transcending situations, but research in the call-center context has identified a specific form of effective ...