• Enfoque QFD para diseño de servicios en el sector de hotelería en Lima-Perú 

      Callirgos Montoya, Lucero Alejandra (Universidad de Lima, 2021)
      Acceso abierto
      This research work will analyze the implementation of the QFD approach for the design of services in the hotel sector in Lima, Peru, in order to provide a new and improved delivery of this service, based on the growing ...
    • Estudio de prefactibilidad para la instalación de un hotel ecológico en el departamento de Cusco 

      Abad Zelvaggio, Juan Diego; Bahamonde Araya, Alex Daniel (Universidad de Lima, 2020)
      The following paper contemplates the general features and the market study for the study of prefeasibility for the implementation of an ecological hotel in the Cusco’s region that has as an objective to analyze the technical, ...
    • Los robots en el sector servicios 

      Polastri Roque, Rodrigo Alonso (Universidad de Lima, 2020)
      Acceso abierto
      This research details one of the applications that robots have nowadays in the service sector. Within this sector, specifically in the hotel industry, there is a trend towards the use of robots and artificial intelligence ...