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Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs: A Research in Peru
(Association for Computing Machinery, 2022)
Acceso restringido
The heavy freight transportation sector has been positioning itself stronger in the sector as a result of the increase in imports and exports in Peru, which has generated a 5.6% increase in its GDP. According to the above, ...
Service Management Model Based on Lean Service and Systematic Layout Planning for the Improvement of Customer Satisfaction in an SME in the Restaurant Sector in Peru
(Association for Computing Machinery, 2022)
Acceso restringido
The restaurant industry is a sector of great importance in Peru, which was one of the most affected during the pandemic due to the sanitary measures that prevented its normal operation. Once these measures were diminished ...