https://hdl.handle.net/20.500.12724/20613 2026-05-13T05:23:48Z https://hdl.handle.net/20.500.12724/24437 Integrating Demand and Inventory Planning to Enhance Service Level: A Case Study in a Peruvian Craft Beer SME Burga Lozada, Maria Paz; Mesía Flores, Micaela Lucía; Quiroz Flores, Juan Carlos The study examines a craft beer SME, proposing a service management model using Demand Forecasting, Inventory Policy, and Supplier Management. It fills a Research Gap in applying these tools to improve demand forecasting and inventory management in Peruvian SMEs. The company faced logistical challenges impacting efficiency and competitiveness, which were mitigated through the model’s implementation. Results showed a 77% compliance in scheduled deliveries, optimizing the supply chain and operational efficiency. The study contributes academically by providing logistics models for the beverage sector and socioeconomically by enhancing SME competitiveness. Further applications in other contexts are recommended. 2025-01-01T00:00:00Z https://hdl.handle.net/20.500.12724/23249 Enhancing the Supply Chain of a Company in the Peruvian Food Sector through Digital Transformation Cieza Miraval, Francisco Javier; Llerena Igreda, Óscar Jesús; Ruiz Ruiz, Marcos Fernando The success of the supply chain is assessed through the efficiency and effectiveness of the innovative strategies that a company provides to its customers. Currently, companies face significant challenges in improving their service levels due to constant innovations in digitization. This study aimed to evaluate the impact of digitization and automation on the supply chain of a Peruvian fast-moving consumer goods company. Using a three-phase simulated design methodology with the involvement of relevant departments within the company, the goal was to analyze the impact of implementing new software to improve Fill Rate, a service level indicator used by the company. The main findings reveal a technical gap of 14.38%, and the objective of achieving 80% is expected to be met by the end of this year. Finally, this research serves as a starting point for further evaluation and analysis of the indicator's impact with the software in other areas. This will enable the investigation of new tools that are more aligned with the specific needs of each area to enhance its service level. 2024-01-01T00:00:00Z https://hdl.handle.net/20.500.12724/23250 Lean Manufacturing for Improvement and Productivity in the Supply Chain of a Pisco Company Landa Romero, Esteban Patricio; Salazar Cárdenas, Maria Enya; Ruiz Ruiz, Marcos Fernando Maintaining proper administration and management within supply chain processes ensures the competitiveness and sustainability of the company. This study aims to propose an improvement in the supply chain of a pisco company through the implementation of Lean Manufacturing tools. The model was designed and validated, subdivided into four components that specify and detail the sequence of the proposal's improvement (analysis and measurement, solution design, application, and evaluation of results). Among the main findings is a 40% improvement in the productivity rates of the packaging process, along with a reduction in downtime during the grape extrusion process (with a saving of approximately 12 minutes per breakdown). Consequently, there was an increase in the mean time between failures (MTBF) by 54.87%, equivalent to an interval of three days with seven hours of work without any faults. Finally, there was an increase in the efficiency of the use of the main resource, "uvina grapes," by 33%, signifying high raw material performance during the extrusion process. This study facilitates the transition to a continuous improvement environment, aiming to stimulate future research to contribute to process improvement in small and medium-sized enterprises (SMEs). The expectation is that these companies can develop tools to optimize their main bottlenecks, achieving improvements in their operations in terms of resources and time. 2024-01-01T00:00:00Z https://hdl.handle.net/20.500.12724/23242 Applying Lean Warehousing Tools to Improve OTIF: A Case Study in a Logistics SME in the Freight Transportation Sector in Peru Briones Chávez, Adriana Camila; Sandoval Soldevilla, Nicolás Fabrizio; Quiroz Flores, Juan Carlos The study addressed inefficiencies in the packing processes of a logistics SME in Peru, whose primary business is public road freight transportation. Warehouse practices were not properly established, affecting operational performance. Previous research has shown that Lean methodology can optimize these processes by eliminating non-value-added activities. The main challenge identified was the urgent need to reduce response time and improve packing time to meet on-time, in-full (OTIF) delivery, a key factor in customer satisfaction. The research implemented Lean tools, including 5S, Kanban, and Standardized Work, achieving significant improvements in material search time, packing time, and operator response time. The results showed an increase in OTIF from 67% to 77%, demonstrating a positive impact on operational efficiency. This study contributed to advancing the scientific literature on Lean methodologies in the context of logistics SMEs. Future researchers are encouraged to explore the implementation of these tools in other sectors and more complex contexts to maximize their potential. 2025-01-01T00:00:00Z