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dc.contributor.advisorChávez Ugáz, Rafael
dc.contributor.authorVila Ormeño, Jaime Martin
dc.date.accessioned2022-03-16T13:54:14Z
dc.date.available2022-03-16T13:54:14Z
dc.date.issued2021
dc.identifier.citationVila Ormeño, J. M. (2021). Implementación de un sistema de gestión de continuidad del negocio bajo el marco normativo de la ISO 22301 en la Empresa Tecno TV [Trabajo de suficiencia profesional para optar el Título Profesional de Ingeniero Industrial, Universidad de Lima]. Repositorio institucional de la Universidad de Lima. https://hdl.handle.net/20.500.12724/15394es_PE
dc.identifier.urihttps://hdl.handle.net/20.500.12724/15394
dc.description.abstractTecno TV is a B2B company of the Latin American Video Unit (from now on Latam) of Telefon Corporation that provides data services for pay TV and satellite internet, content generation and advertising sales. The company does not provide service to the consumer user but to the direct customer that is Telefon, whether through Tecno TV it transmits the services requested to the end users, being Telefon the image of the quality of service provided by Tecno TV. According to the characteristics of the Tecno TV service, under contract with Telefon, it must maintain continuous operation in the event of any interruption or crisis and / or disaster situation. On August 19, 2015 at 10:40 p.m., an interruption event that affects the processes that support the services provided by Tecno TV originates. This generated an impact on the operational continuity of its services at the Latin American level. Based on this interruption event, Tecno TV decides to strategically implement a Business Continuity Management System (hereafter SGCN) based on the International Standard ISO 22301. In the implementation of the SGCN, under the methodologies of Business Impact Analysis (hereinafter BIA, according to its acronym in English) and Risk Analysis, the priority processes and human resources that are required in the recovery of prioritized services were identified. Tecno TV. This information is reflected in documents that allow defining the mechanisms of action in the most likely scenarios that can affect the company.en_EN
dc.formatapplication/pdf
dc.language.isospa
dc.publisherUniversidad de Lima
dc.rightsinfo:eu-repo/semantics/openAccess*
dc.rights.urihttps://creativecommons.org/licenses/by-nc-sa/4.0/*
dc.sourceRepositorio Institucional. Ulima
dc.sourceUniversidad de Lima
dc.subjectManagement information systemsen_EN
dc.subjectRisk managementen_EN
dc.subjectProcess controlen_EN
dc.subjectSistemas de información gerenciales_PE
dc.subjectAdministración de riesgoses_PE
dc.subjectControl de procesoses_PE
dc.subject.classificationIngeniería industrial / Sistemas de informaciónes_PE
dc.titleImplementación de un sistema de gestión de continuidad del negocio bajo el marco normativo de la ISO 22301 en la Empresa Tecno TVes_PE
dc.typeinfo:eu-repo/semantics/bachelorThesis
thesis.degree.disciplineIngeniería Industriales_PE
thesis.degree.grantorUniversidad de Lima. Facultad de Ingeniería y Arquitecturaes_PE
thesis.degree.levelTítulo Profesionales_PE
dc.type.otherTrabajo de suficiencia profesional
thesis.degree.nameIngeniero Industriales_PE
dc.publisher.countryPE
dc.subject.ocdehttps://purl.org/pe-repo/ocde/ford#2.11.04
renati.author.dni44382634
renati.advisor.orcidhttps://orcid.org/0000-0002-9450-0158
renati.advisor.dni9539644
renati.jurorGoñi Delión, Juan Carlos
renati.jurorChávez Ugáz, Rafael
renati.jurorSalazar Medina, Nicolás Francisco
renati.levelhttp://purl.org/pe-repo/renati/level#tituloProfesional*
renati.typehttps://purl.org/pe-repo/renati/type#trabajoDeSuficienciaProfesional*
renati.discipline722026
ulima.catOI
dc.identifier.isni121541816


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