Mostrar el registro sencillo del ítem

dc.contributor.advisorQuiroz Flores, Juan Carlos
dc.contributor.authorRodriguez Quispe, Angela Victoria
dc.contributor.authorSalvatierra Hoyos, Bressia Karen
dc.date.accessioned2023-01-24T14:37:52Z
dc.date.available2023-01-24T14:37:52Z
dc.date.issued2022
dc.identifier.citationRodriguez Quispe, A. V. & Salvatierra Hoyos, B. K. (2022). Increasing the level of service through the implementation of 5S and MRP tools in SMEs marketing pharmaceutical products: An empirical investigation in Peru [Tesis para optar el Título Profesional de Ingeniero Industrial, Universidad de Lima]. Repositorio institucional de la Universidad de Lima. https://hdl.handle.net/20.500.12724/17423es_PE
dc.identifier.urihttps://hdl.handle.net/20.500.12724/17423
dc.description"El acceso al texto completo de la tesis estará habilitado el 24 de enero de 2024, por expresa disposición del autor"es_PE
dc.description.abstractNowadays, Peruvian SMEs, with an initial business model, seek and achieve good acceptance in the market, which are obliged to acquire the necessary knowledge and tools to be able to continue and manage a great change in the growth of the company. In this context, the research aims to implement the tools of industrial engineering in order to achieve the improvement in the level of service in a pharmaceutical SME. It was decided to perform an external analysis of the company to know the situation in which it is compared to others in the same sector and an internal analysis to determine its strengths and weaknesses. To identify the problem, a deeper analysis of the process will be carried out using the root-cause tree methodology, in which it is concluded that, due to poor management in the warehouse, there are delays in the attention of orders. For the implementation of the improvement, constructivism has been chosen as the theoretical framework, this choice is made with the purpose of knowing in depth the different theories that allow corroborating the benefits that the implementation of the different tools to be investigated have brought to the companies. In this case, the normative networks are studied in two ways, 5S and MRP tools. The methodology used for this purpose is based on a quantitative-descriptive analysis, which frames the registration, analysis and interpretation of an audit and checklist, as well as the times or processes of the phenomena that occur within the company. Finally, after implementing the 5S and MRP tools, the technical validations are carried out through audits and the Arena Simulation Software, respectively.es_PE
dc.formatapplication/pdf
dc.language.isospaes_PE
dc.publisherUniversidad de Limaes_PE
dc.rightsinfo:eu-repo/semantics/embargoedAccess
dc.rights.urihttps://creativecommons.org/licenses/by-nc-sa/4.0/*
dc.sourceRepositorio Institucional - Ulimaes_PE
dc.sourceUniversidad de Limaes_PE
dc.subjectProducción eficientees_PE
dc.subjectPequeñas y medianas empresases_PE
dc.subjectMedicamentoses_PE
dc.subjectLean manufacturinges_PE
dc.subjectSmall and medium-sized enterpriseses_PE
dc.subjectDrugses_PE
dc.subjectMarketinges_PE
dc.subject.classificationIngeniería industrial / Tecnología de procesoses_PE
dc.titleIncreasing the level of service through the implementation of 5S and MRP tools in SMEs marketing pharmaceutical products: An empirical investigation in Perues_PE
dc.typeinfo:eu-repo/semantics/bachelorThesis
thesis.degree.disciplineIngeniería Industriales_PE
thesis.degree.grantorUniversidad de Lima. Facultad de Ingeniería y Arquitecturaes_PE
thesis.degree.levelTítulo profesionales_PE
thesis.degree.nameIngeniero Industriales_PE
dc.publisher.countryPEes_PE
dc.subject.ocdehttps://purl.org/pe-repo/ocde/ford#2.11.04
renati.author.dni70065495
renati.author.dni72723346
renati.advisor.orcidhttps://orcid.org/0000-0003-1858-4123
renati.advisor.dni10300285
renati.jurorCabrera Gil Grados, Ezilda Maria
renati.jurorQuiroz Flores, Juan Carlos
renati.jurorCollao Diaz, Martin Fidel
renati.levelhttp://purl.org/pe-repo/renati/level#tituloProfesional
renati.typehttp://purl.org/pe-repo/renati/type#tesis
renati.discipline722026
ulima.cat009


Ficheros en el ítem

Thumbnail
Thumbnail
Thumbnail
Thumbnail
Thumbnail
Thumbnail

Este ítem aparece en la(s) siguiente(s) colección(ones)

Mostrar el registro sencillo del ítem

info:eu-repo/semantics/embargoedAccess
Excepto si se señala otra cosa, la licencia del ítem se describe como info:eu-repo/semantics/embargoedAccess