Warehouse Management model to reduce return rate applying Lean Manufacturing Techniques and Multicriteria ABC in a SMEs in the textile sector
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The textile industry represents 6.4% of the G.D.P., which has a high demand for orders with fast and correct deliveries. Nevertheless, there is a rate of returns that has been increasing in the last few years due to the high number of orders received. For this reason, the article is based on a case study of a SME.That sells children's clothing in Peru. A model was developed using 5s methodology, ABC Multicriteria, Jidoka, and Standardized Work, seeking to improve the current 7.14% of returns. The proposed model was implemented with a pilot plan and simulated with Arena Software, proving that the combination of Lean methodologies can optimize the warehouse processes, reducing the rate of returns to 4%.
How to citeQuiroz-Flores, J. C., Roncal-Coronel, M. & Tarazona-Ballon, F. (2023). Warehouse Management model to reduce return rate applying Lean Manufacturing Techniques and Multicriteria ABC in a SMEs in the textile sector. In Proceedings of the 10th International Conference on Industrial Engineering and Applications, ICIEA-EU 2023, Rome, Italy, January 2023, 155-161. https://doi.org/10.1145/3587889.3587913
PublisherAssociation for Computing Machinery
Category / SubcategoryPendiente / Pendiente
JournalACM International Conference Proceeding Series
- Ingeniería Industrial