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Modelo de gestión de procesos basado en la aplicación de BPM y CRM para incrementar la productividad en una entidad financiera
(Universidad de Lima, 2024)
Acceso abierto
Este estudio identificó las ineficiencias en el área de un banco con el propósito de mejorar la productividad. Se diseñó un modelo que integra la metodología business process management (BPM) y customer relationship ...
Lean service and its implications in the quality of the service of the aircraft industry companies: a systematic review of the literature
(Inderscience Publishers, 2024)
Providing a high-quality service has become an important factor for the survival of companies and generating customer satisfaction, therefore airlines must improve the quality they offer in order to improve their image. ...
Stockout Reduction Using Forecasting Methods, the EOQ Model and a Safety Stock in a Peruvian SME in the Commercial Sector
(Springer Science and Business Media Deutschland GmbH, 2024)
Effective inventory management is a constant challenge for SMEs. Stockouts represent a significant obstacle that affects the operability and profitability of these companies. The aim of this study is to develop an affordable ...
Service Model Based on 5s, Kanban and Standardization of Work to Reduce Rate of Non-service in the Retail Sector
(Springer Science and Business Media Deutschland GmbH, 2024)
In this study, the relevance of strengthening operations in the Commerce sector is highlighted, since it expands economic opportunities. In addition, within the field of commerce are the retail industries or department ...
Industry 4.0, circular economy and sustainability in the food industry: a literature review
(Emerald Publishing, 2024)
Purpose: This paper aims to find the best tools to influence the improvement of sustainability in food supply chains (FSCs) by conducting a systematic review of articles. The reader will learn how the different industry ...
Distribution Management in a Peruvian Wholesale SME by minimizing Product Returns: A Case Study
(Latin American and Caribbean Consortium of Engineering Institutions, 2024)
Acceso abierto
Small and medium-sized companies seek to improve and innovate in all their different processes, since there is more competition, and they all seek to be leaders in the sector in which they operate. However, a problem that ...
Stockout Reduction Using Forecasting Methods, the EOQ Model and a Safety Stock in a Peruvian SME in the Commercial Sector
(Springer Science and Business Media Deutschland GmbH, 2024)
Acceso restringido
Effective inventory management is a constant challenge for SMEs. Stockouts represent a significant obstacle that affects the operability and profitability of these companies. The aim of this study is to develop an affordable ...
Implementation of 5S, SLP, Standard work, ABC and Minimum and Maximum System in a warehouse in Metropolitan Lima: Improvement of OTIF orders
(Association for Computing Machinery, 2024)
The current research focuses on the examination of a mid-sized company involved in the sale of motorcycle spare parts, with a primary concern revolving around the notably low percentage of On Time In Full (OTIF) orders. ...
Application of 5S, Standardized Work, and Heijunka to Increase Productivity in A Peruvian Packaging SME
(Institute of Electrical and Electronics Engineers Inc., 2024)
The objective of the research is to improve the productivity of an extra virgin olive oil bottling plant to meet its demand. The initial diagnosis of the company's situation was carried out, revealing three main causes for ...
Service Model Based on 5s, Kanban and Standardization of Work to Reduce Rate of Non-service in the Retail Sector
(Springer Science and Business Media Deutschland GmbH, 2024)
Acceso restringido
In this study, the relevance of strengthening operations in the Commerce sector is highlighted, since it expands economic opportunities. In addition, within the field of commerce are the retail industries or department ...