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Home Office Physical and Psychosocial Ergonomic Effects on the Job Satisfaction of Service Sector Employees in Peru
dc.contributor.advisor | Cabrera Gil Grados, Ezilda María | |
dc.contributor.author | Guerinoni Lahoud, Nicolle | |
dc.contributor.author | Gygax Iglesias, Lucienne Valerie | |
dc.date.accessioned | 2024-08-26T12:42:30Z | |
dc.date.available | 2024-08-26T12:42:30Z | |
dc.date.issued | 2024 | |
dc.identifier.citation | Guerinoni Lahoud, N., & Gygax Iglesias, L. V. (2024). Home Office Physical and Psychosocial Ergonomic Effects on the Job Satisfaction of Service Sector Employees in Peru [Tesis para optar el Título Profesional de Ingeniero Industrial, Universidad de Lima]. Repositorio Institucional de la Universidad de Lima. https://hdl.handle.net/20.500.12724/21090 | es_PE |
dc.identifier.uri | https://hdl.handle.net/20.500.12724/21090 | |
dc.description.abstract | La pandemia por Covid-19 trajo diversos cambios en la vida laboral de los trabajadores, quienes tuvieron que adaptarse a la modalidad de trabajo denominada home office. La presente investigación se realiza con el objetivo de identificar la correlación existente entre las condiciones ergonómicas físicas y psicosociales del ambiente laboral del home office de los empleados pertenecientes al sector servicios en el Perú y los efectos de estos sobre su satisfacción laboral. Para ello, mediante un diseño metodológico cuasi experimental, con un enfoque mixto y un alcance correlacional, se utiliza la evaluación ergonómica del método LEST y un cuestionario de satisfacción laboral a una muestra de 97 empleados pertenecientes al sector servicios en el Perú. Luego de realizar la correlación de Pearson mediante el software SPSS, se procede a rechazar la hipótesis, y, por ende, a aceptar la hipótesis alternativa planteada, la cual confirma la existencia de una correlación entre las variables descritas anteriormente. Se encuentra una correlación inversa y estadísticamente significativa entre la dimensión de carga mental del método LEST y la satisfacción laboral. | es_PE |
dc.description.abstract | Covid-19 pandemic brought several changes in the working conditions of employees, who had to adapt to new work modalities known as home office. The objective of this study was to identify the correlation between the physical and psychosocial ergonomic conditions of the home office environment of workers belonging to the service sector in Peru and the effects of these conditions on their job satisfaction. For this purpose, a quasi-experimental methodology was designed with a mixed approach and a correlational scope, the ergonomic evaluation of the LEST method and a job satisfaction questionnaire were used on a sample of 97 employees in the service sector in Peru. After performing the Pearson correlation using SPSS software, the hypothesis is rejected and, therefore, the alternative hypothesis is accepted, which confirms the existence of a correlation between the variables described before. An inverse and statistically significant correlation was found between the mental workload dimension of the LEST method and job satisfaction. | en_EN |
dc.format | application/pdf | |
dc.language.iso | spa | |
dc.publisher | Universidad de Lima | |
dc.rights | info:eu-repo/semantics/openAccess | |
dc.rights.uri | https://creativecommons.org/licenses/by-nc-sa/4.0/ | * |
dc.source | Repositorio Institucional Ulima | |
dc.source | Universidad de Lima | |
dc.subject | Pendiente | en_EN |
dc.subject | Pendiente | es_PE |
dc.title | Home Office Physical and Psychosocial Ergonomic Effects on the Job Satisfaction of Service Sector Employees in Peru | en_EN |
dc.type | info:eu-repo/semantics/bachelorThesis | |
thesis.degree.discipline | Ingeniería Industrial | |
thesis.degree.grantor | Universidad de Lima. Facultad de Ingeniería | |
thesis.degree.level | Titulo profesional | |
dc.type.other | Tesis | |
thesis.degree.name | Ingeniero Industrial | |
dc.publisher.country | PE | |
dc.subject.ocde | https://purl.org/pe-repo/ocde/ford#2.11.04 | |
renati.author.dni | 74244038 | |
renati.author.dni | 73206941 | |
renati.advisor.orcid | https://orcid.org0000-0002-4281-4817 | |
renati.advisor.dni | 08194302 | |
renati.juror | Urbina Rivera, Carlos Medardo | |
renati.juror | Bonilla Pastor, Elsie Violeta | |
renati.juror | Cabrera Gil Grados, Ezilda María | |
renati.level | http://purl.org/pe-repo/renati/level#tituloProfesional | |
renati.type | https://purl.org/pe-repo/renati/type#tesis | |
renati.discipline | 722041 | |
ulima.cat | OI | |
dc.identifier.isni | 121541816 |
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