Listar Ingeniería Industrial por autor "Callirgos Montoya, Lucero Alejandra"
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Enfoque QFD para diseño de servicios en el sector de hotelería en Lima-Perú
Callirgos Montoya, Lucero Alejandra (Universidad de Lima, 2021)Acceso abiertoThis research work will analyze the implementation of the QFD approach for the design of services in the hotel sector in Lima, Peru, in order to provide a new and improved delivery of this service, based on the growing ...