Listar Ingeniería Industrial por autor "Vela Polanco, Emmanuel Elías"
Mostrando ítems 1-1 de 1
-
Importancia del CRM en el sector de servicios renting vehicular ante la actual crisis COVID-19 en el Perú
Huaman Gavino, Hector Arturo; Vela Polanco, Emmanuel Elías (Universidad de Lima, 2021)Acceso abiertoIn this research work, a study will be carried out on the level of impact that good customer relationship management has for service companies in the vehicle renting sector in the face of the current COVID-19 crisis in ...