Buscar
Mostrando ítems 41-50 de 72
Propuesta de mejora del índice de retención de clientes de servicios post venta basado en CRM y Scrum en una empresa del sector automotriz
(Universidad de Lima, 2023)
Acceso restringido
En el presente trabajo se realizará el análisis, diagnóstico y propuesta de mejora para una empresa del sector automotriz en el Perú por medio de la implementación de herramientas de ingeniería industrial. En primer lugar, ...
Management Model Based on Lean Warehousing & Lean Logistic to Increase the Level of Service in SMEs in a Hardware Store
(Universidad de Lima, 2023)
Acceso abierto
En los últimos años, la industria del comercio en el Perú ha experimentado un notable crecimiento. Sin embargo, se enfrentan a diversos problemas como variación de la demanda, demoras en la entrega de pedidos y a tener que ...
Estudio de mejora integral en la empresa Purpose EIRL, para incrementar la rentabilidad del e-commerce de joyería de nicho
(Universidad de Lima, 2023)
Purpose EIRL is a company dedicated to the marketing of costume jewelry and jewelry to a niche market. Its brand name is Duvali The Label with which it is known in the market. It began its operations back in 2019 in ...
Propuesta de mejora del nivel de servicio en la atención de pedidos en la empresa Global Perla’s Car S.A.C.
(Universidad de Lima, 2023)
This thesis is focused on improving the service level indicator in order service at Global Perlas’s Car. Through an internal analysis, the possible causes that originate the drop in this indicator were identified, with it ...
Integrated Lean-BPM Model to Increase Order Fulfillment in MYPES in the Textile Sector
(Universidad de Lima, 2022)
The textile industry is one of the most important developments of the Peruvian economy; However, this sector has been presenting a series of challenges such as the necessity of reduce some relevant costs, high percentages ...
Service model under the lean approach and theory of constraints to increase the level of service in SMEs in the health sector
(Universidad de Lima, 2022)
Companies in the health sector face the challenge of offering optimal patient care, knowing that they come to establishments with some pain or illness that afflicts them, thus hindering well-being during the care processes. ...
Estudio de mejora en la línea de procesamiento de pota (Dosidicus gigas) congelada en una empresa
(Universidad de Lima, 2022)
Acceso abierto
El presente trabajo de investigación tiene como objetivo realizar un estudio de mejora en la línea de procesamiento de pota (Dosidicus gigas) congelada en una empresa de industria alimentaria ubicada en Lima, Perú; con la ...
The implementation of lean manufacturing to increase productivity in a textile company: case of study
(Universidad de Lima, 2022)
Acceso abierto
Nowadays agile methodologies have been developed, and are used in organizations because companies face highly competitive and globalized markets with constant changes (Arias, 2020). The paper is going to be based on “Lean ...
Integrated Lean-BPM Service Model to Reduce Lead Time of Incorporation of New Employees in a SME of HR Services
(Universidad de Lima, 2022)
Acceso abierto
The sector of services provided to companies is in a constant search for continuous improvement mainly due to problems
presented in the performance of processes, quality of service and
time management. The latter is a ...
Application of Lean Manufacturing Principles to increase machine availability in Peruvian SMEs in the textile sector
(Universidad de Lima, 2022)
Acceso abierto
Based on figures in the textile industry over the past years, it can be assumed currently that this industry is one of the most important markets in different countries because of high consumption. Due to economic value ...