Propósito: Los call centers generan estrés y ausentismo en el personal y la literatura sugiere que el liderazgo orientado a la gente es el tipo adecuado de supervisión para tal situación. Este estudio comparó sus efectos ...

La presente investigación revisa el estado del arte de las técnicas y métodos de medición del Capital Intelectual existentes hasta el 2015, examinando la literatura vinculada para establecer una clasificación a partir de ...

Public-Private Partnerships (PPPs) are often seen as a panacea for a more efficient provision of public services and infrastructure. However, they may have adverse effects especially in weak institutional environments. ...

La investigación propone una medida de la eficacia de la sucesión en empresas familiares vinculadas a la minería peruana por medio de una evaluación del cambio de valor de mercado del grupo ...

More than 1.5 million academic documents are published each year, and this trend shows an incremental tendency for the following years. One of the main challenges for the academic community is how to organize this huge ...

An ample repertoire of leadership behaviors available to the manager is expected to guarantee his/her effectiveness transcending situations, but research in the call-center context has identified a specific form of effective ...

The objective of the article is to go beyond the knowledge integration barriers in ERP implementations by analyzing structural, technological, intellectual and socioemotional barriers that appear during an ERP implementation ...

Companies in the twenty first century are required to continually adapt to an uncertain and ever-changing environment, which requires a more organic and flexible organization, without losing the benefits of volume production ...

This research aims to understand the benefits of networks, based on their origin, for the process of companies’ accelerated internationalization. The study adopts as a reference the emergence of Born Global enterprises, ...