Browsing by Author "Magill Ramírez, Alexandra"
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Programa de gestión para reducir la tasa de desactivaciones corporativas por portabilidad en Entel Perú
Magill Ramírez, Alexandra (Universidad de Lima, 2021)Acceso abiertoThis work was based on the analysis of a well-known company within the Peruvian telecommunications industry: Entel Peru. The center of the study was the corporate client segment. It is known that this segment represents ...