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Service model based on Lean Service: Standardized Work and 5S to increase customer satisfaction in a veterinary SME
(Latin American and Caribbean Consortium of Engineering Institutions, 2023)
Acceso abierto
Companies in the veterinary services sector face the challenge of providing optimal customer service. This sector contributes 40% of the national Gross domestic product and concentrates 48% of formal employment. Considering ...
Improvement Proposal to Increase Productivity in a Leather Footwear SME Applying 5S, SLP and standard Work. An Empirical Review.
(Association for Computing Machinery, 2023)
Acceso restringido
Throughout the years the competitiveness of the footwear sector has increased exponentially, therefore requiring an improvement in quality and the production process in SMEs. Many companies belonging to the sector normally ...
Implementing Lean Warehousing model to increase on time and in full of an SME commercial company: A research in Perú
(Association for Computing Machinery, 2023)
Acceso restringido
The commercial sector currently has high demands for fast and accurate delivery of orders; however, there is a trend of increasing customer dissatisfaction that directly impacts product returns; this is mainly related to ...
Application of ABC Classification, EOQ, Fuzzy AHP, Time Series Models to improve order fulfillment in a trading company of household appliances
(Association for Computing Machinery, 2023)
Acceso restringido
Most small and medium-sized enterprises (SMEs) do not survive more than five years in the Peruvian market and one of the main reasons is the inefficient logistics administration and inventory control. This represents a ...
Service model based on lean tools to improve order fulfillment rate in a SMEs in the commercial sector
(Latin American and Caribbean Consortium of Engineering Institutions, 2023)
Acceso abierto
The commercial sector has been growing steadily in recent years. However, there are problems within logistics that are detrimental to customer satisfaction; the objective of companies is to deliver orders on time and avoid ...
The relationship between innovation and performance in MSMEs: The case of the wearing apparel sector in emerging countries
(Elsevier, 2023)
Acceso abierto
In a global context of change and uncertainty, the innovation capacity of organizations is key to their sustained development. The objective of this study is to empirically analyze the relationship between innovation and ...
Warehouse Management model to reduce return rate applying Lean Manufacturing Techniques and Multicriteria ABC in a SMEs in the textile sector
(Association for Computing Machinery, 2023)
Acceso restringido
The textile industry represents 6.4% of the G.D.P., which has a high demand for orders with fast and correct deliveries. Nevertheless, there is a rate of returns that has been increasing in the last few years due to the ...
Knowledge management practices and green innovation in SMES: the role of environmental awareness towards environmental sustainability
(Emerald Publishing Limited, 2023)
Acceso restringido
Purpose: The purpose of this study is to examine the impact of knowledge management dimensions (i.e. knowledge acquisition, knowledge dissemination and knowledge responsiveness) on green innovation. The study also seeks ...
Inventory Management Model for Reducing Stockout rate by Applying Lean Warehousing and DDMRP Tools in a SMEs in the Commercial Sector
(University of Houston-Downtown, 2023)
Acceso abierto
This case study addresses the problem of stock-outs and purchase planning, which represent the
greatest impact on the economic loss for the company studied. For the analysis of the problem and the proposal
approach, a ...
Production model based on lean manufacturing and SLP to increase productivity in an apparel sector MSME
(Latin American and Caribbean Consortium of Engineering Institutions, 2023)
Acceso abierto
In this scientific article, an integrated production model is presented to face the problems faced by a company in the clothing sector, which has low productivity, much lower than the industry standard. For this, in the ...