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Service Management Model Based on Lean Service and Systematic Layout Planning for the Improvement of Customer Satisfaction in an SME in the Restaurant Sector in Peru
(Association for Computing Machinery, 2022)
Acceso restringido
The restaurant industry is a sector of great importance in Peru, which was one of the most affected during the pandemic due to the sanitary measures that prevented its normal operation. Once these measures were diminished ...
Reduction of order delivery time using Kanban, TPM and 5S in a Peruvian textile factory. An empirical review
(IEEE, 2022)
Acceso restringido
The importance of reducing delivery times is vital for customer loyalty and the reduction of losses due to cancellation of orders, this being the problem that was developed in the investigation. After recollecting the data, ...
Improvement model applying SLP and 5S to increase productivity of storaging process in a SME automotive sector in Peru.
(Association for Computing Machinery, 2022)
Acceso restringido
The automotive sector has evolved since it has increased by 16.23% compared to the periods of 2020. This happened, since the local economy in 2021 has been activated thanks to sectors such as manufacturing, construction, ...
Systematic literature review of the application of lean methodologies in the retail sector
(IEOM Society, 2021)
Acceso abierto
Currently in business, the retail sector faces a number of problems such as poor or weak business management, presence of waste, presence of high inventories, problems with customer service, inefficiency in the work line, ...
Goal programming optimization model under uncertainty and the critical areas characterization in humanitarian logistics management
(Emerald Group Publishing, 2019)
Acceso restringido
The purpose of this paper is to improve disaster management models, have an optimal distribution of assets, reduce human suffering in a crisis and find a good solution for warehouse locations, distribution points, inventory ...