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Service model under the lean approach and theory of constraints to increase the level of service in SMEs in the health sector
(Universidad de Lima, 2022)
Companies in the health sector face the challenge of offering optimal patient care, knowing that they come to establishments with some pain or illness that afflicts them, thus hindering well-being during the care processes. ...
Integrated Lean-BPM Model to Increase Order Fulfillment in MYPES in the Textile Sector
(Universidad de Lima, 2022)
The textile industry is one of the most important developments of the Peruvian economy; However, this sector has been presenting a series of challenges such as the necessity of reduce some relevant costs, high percentages ...
Estudio de mejora para la reducción de tiempo en el trámite de jubilación en un sistema previsional
(Universidad de Lima, 2021)
Acceso abierto
El estudio propone reducir el tiempo en el proceso de jubilación de un sistema previsional
para ofrecer un buen servicio al asegurado y pensionista, a través de herramientas y
técnicas de ingeniería soportadas por una ...