Inventory management model integrating lean and FLD to increase service level in an automotive retail: an empirical research in Perú
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Tesis
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Date
2023Advisor(s)
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The automotive industry has had large market penetration; however, there is not optimal retention of these customers, since there is a knowledge gap regarding loyalty strategies, which could impact the level of service offered. It is essential to have good inventory planning and a good distribution of the workshop to meet agreed dates. Also, correct execution of the service, which integrates quality control to avoid problems attributed to defects. This case study proposes a model that integrates Lean Manufacturing, Facility Layout Design, and ABC inventory management, intending to achieve an improvement in the current service. After the implementation of the model, on-time service was increased by 30.55%, reprocessed vehicles were reduced by 6.50%, labor efficiency was increased by 16.66%, open work orders were reduced by 13.79%, and transfer times were reduced by 20.90%.
How to cite
Galindo Alvarez, K. A. & Trigueros Evaristo, R. S. (2023). Inventory management model integrating lean and fld to increase service level in an automotive retail: an empirical research in Perú [Tesis para optar el Título Profesional de Ingeniero Industrial, Universidad de Lima]. Repositorio institucional de la Universidad de Lima.Publisher
Universidad de LimaCollections
- Tesis [845]
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