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Service Management Model Based on Lean Service and Systematic Layout Planning for the Improvement of Customer Satisfaction in an SME in the Restaurant Sector in Peru
(Association for Computing Machinery, 2022)
Acceso restringido
The restaurant industry is a sector of great importance in Peru, which was one of the most affected during the pandemic due to the sanitary measures that prevented its normal operation. Once these measures were diminished ...
Improvement model applying SLP and 5S to increase productivity of storaging process in a SME automotive sector in Peru.
(Association for Computing Machinery, 2022)
Acceso restringido
The automotive sector has evolved since it has increased by 16.23% compared to the periods of 2020. This happened, since the local economy in 2021 has been activated thanks to sectors such as manufacturing, construction, ...