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Service model based on Lean Service: Standardized Work and 5S to increase customer satisfaction in a veterinary SME
(Latin American and Caribbean Consortium of Engineering Institutions, 2023)
Acceso abierto
Companies in the veterinary services sector face the challenge of providing optimal customer service. This sector contributes 40% of the national Gross domestic product and concentrates 48% of formal employment. Considering ...
Implementing Lean Warehousing model to increase on time and in full of an SME commercial company: A research in Perú
(Association for Computing Machinery, 2023)
Acceso restringido
The commercial sector currently has high demands for fast and accurate delivery of orders; however, there is a trend of increasing customer dissatisfaction that directly impacts product returns; this is mainly related to ...
Production model based on lean manufacturing and SLP to increase productivity in an apparel sector MSME
(Latin American and Caribbean Consortium of Engineering Institutions, 2023)
Acceso abierto
In this scientific article, an integrated production model is presented to face the problems faced by a company in the clothing sector, which has low productivity, much lower than the industry standard. For this, in the ...
Service model based on Lean Manufacturing, SLP and Process Standardization to increase the service level of an SME in the metal-mechanic sector
(ACM, 2023)
Acceso restringido
SMEs in the metal-mechanic industry in Peru play a crucial role in the development of the country's economy due to their relationship with various industries providing intermediate and final goods, as well as their ...
Management model based on Lean, S&OP and SLP to increase the service level in a MSE in the brewery sector
(Latin American and Caribbean Consortium of Engineering Institutions, 2023)
Acceso abierto
This article is developed in a warehouse of a trading company belonging to the beer industry, which plays an essential role in the supply chain, since it favors delivery times and reduces financial losses in the warehouse, ...