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Customer-based brand equity and customer engagement in experiential services: insights from an emerging economy 

Cambra Fierro, Jesús Juan; Fuentes Blasco, María; Huerta-Álvarez, Rocío; Olavarría, Ana (Springer, 2021)
Acceso abierto
The aim of this research is to analyze links between customer-based brand equity and customer engagement in the field of experiential services (e.g., private health clinics)—taking an emerging economy context as our ...
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The correlation between cognitive styles and written corrective feedback preferences among Iranian and Turkish EFL learners 

Kivi, Parivash Jamali; Hernández Vásquez, Ronald; Escalante Flores, Jorge Luis; Garay, Jessica Paola Palacios; Fuster Guillén, Doris (Birlesik Dunya Yenilik Arastirma ve Yayincilik Merkezi, 2021)
Acceso abierto
This study aimed at finding the correlation between Iranian and Turkish EFL learners’ cognitive styles and their preferences for different WCF types. Sixty out of seventy-five EFL students at the intermediate level in two ...
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How does customer perception of salespeople influence the relationship? A study in an emerging economy 

Arditto Díaz, Luis Eduardo; Cambra Fierro, Jesús; Fuentes Blasco, María; Olavarría Jaraba, Ana; Vázquez Carrasco, Rosario (Elsevier, 2020)
Acceso restringido
Sales and sales force management is a complex activity that largely determines a company's commercial success. Customer perception of the salespeople in terms of expertise, trust, interaction, and risk can drive the ...
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The interplay between social media communication, brand equity and brand engagement in tourist destinations: An analysis in an emerging economy 

Huerta-Álvarez, Rocío; Cambra Fierro, Jesús; Fuentes Blasco, María (Elsevier, 2020)
Acceso restringido
The consolidation of Web 2.0 has modified the way people communicate and interact with tourists. User-generated social media communication continues to increase: to the detriment of traditional media channels, where the ...
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Relevance of salespeople profiles: an analysis in an emerging economy 

Arditto Díaz, Luis Eduardo; Cambra Fierro, Jesús; Olavarría Jaraba, Ana; Vázquez Carrasco, Rosario (Emerald, 2020)
Acceso restringido
Purpose: The purpose of this paper is to analyze the impact of the salespeople profile (i.e., effort, commitment and creativity) – and its degree of market orientation (MO) – on the success of new product launch and sales ...
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Sustainability, brand image, reputation and financial value: manager perceptions in an emerging economy context 

Flores Hernández, Javier Alfredo; Cambra Fierro, Jesús; Vázquez Carrasco, Rosario (John Wiley & Sons, 2020)
Acceso restringido
Sustainability has become a fundamental concern in today' world—one which firms can no longer remain oblivious to. Through CSR, companies can shore up financial sustainability by acting in responsible, socially and ...
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CSR and branding in emerging economies: The effect of incomes and education 

Cambra Fierro, Jesús Juan; Flores Hernández, Javier Alfredo; Pérez, L.; Valera Blanes, G. (Wiley-Blackwell, 2020)
Acceso restringido
Sustainable development is a fundamental objective for guaranteeing the future of the planet. Taking into account the impact of emerging economies on the global economy and the scarcity of papers that have considered the ...
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Sustainability and branding in retail: a model of chain of effects 

Flores Hernández, Javier Alfredo; Olavarría Jaraba, Ana; Valera Blanes, Guadalupe; Vázquez Carrasco, Rosario (Multidisciplinary Digital Publishing Institute (MDPI), 2020)
Acceso abierto
The main objective of this study is to analyse the impact of sustainable practices on companies' corporate reputation and brand image in the retail sector as perceived by consumers. In addition, we evaluate how those ...
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Impact of emotional style on academic goals in pandemic times 

Garay, Jessica Paola Palacios; Escalante Flores, Jorge Luis; Chumacero Calle, Juan Carlos; Bautista, Inocenta Marivel Cavarjal; Perez Saavedra, Segundo; Nieto Gamboa, Jose (Sciedu Press, 2020)
Acceso abierto
The objective of the present study was to determine the incidence of university students’ emotional style on the dimensions of academic goals (academic goals, learning goals, achievement goals and social reinforcement ...

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Other ContributorFlores Hernández, Javier Alfredo (3)Arditto Díaz, Luis Eduardo (2)Escalante Flores, Jorge Luis (2)Huerta-Álvarez, Rocío (2)Chumacero Calle, Juan Carlos (1)Category / SubcategoryCiencias empresariales / Marketing (2)Ciencias empresariales / Economía (1)Ciencias empresariales y económicas / Administración (1)Ciencias empresariales y económicas / Economía (1)Ciencias sociales / Educación (1)Document type
Artículo en Scopus (9)
SubjectComportamiento del consumidor (3)Consumer behavior (3)Branding (2)Comercio al por menor (2)Corporate image (2)Date Issued2021 (2)2020 (7)

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