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Service Management Model Based on Lean Service and Systematic Layout Planning for the Improvement of Customer Satisfaction in an SME in the Restaurant Sector in Peru
(Association for Computing Machinery, 2022)
Acceso restringido
The restaurant industry is a sector of great importance in Peru, which was one of the most affected during the pandemic due to the sanitary measures that prevented its normal operation. Once these measures were diminished ...
Integrated Lean-BPM Service Model to Reduce Lead Time of Incorporation of New Employees in a SME of HR Services
(Latin American and Caribbean Consortium of Engineering Institutions, 2022)
Acceso abierto
The sector of services provided to companies is in a constant search for continuous improvement mainly due to problems presented in the performance of processes, quality of service and time management. The latter is a ...
Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs: A Research in Peru
(Association for Computing Machinery, 2022)
Acceso restringido
The heavy freight transportation sector has been positioning itself stronger in the sector as a result of the increase in imports and exports in Peru, which has generated a 5.6% increase in its GDP. According to the above, ...
Warehouse management model integrating BPM-Lean Warehousing to increase order fulfillment in SME distribution companies
(IEEE, 2022)
Acceso restringido
In many cases, warehouse logistics in the distribution SMEs usually do not have a standardization, structure, and methodology for the reception, storage, and dispatch. Most of the flows within the warehouse tend to occur ...
Increased Inventory Turnover through a Lean Warehousing Management Model in SMEs Suppliers to the Food Industry
(IEEE, 2022)
Acceso restringido
This research article is developed in an importing and marketing company belonging to the food industry in Peru. It is known that warehousing is one of the main costs incurred by a company in this industry; therefore, in ...
Production management model based on Lean Manufacturing and BPM tools to increase profitability in SMEs in the Plastic Sector
(IEEE, 2022)
Acceso restringido
In Peru, the plastic sector has acquired a solid position in the market, as a result, that sector must face needs related to the level of service and level of productivity; in order to optimize the rate of profitability. ...
Application of Lean Manufacturing Principles to Increase Productivity in SMEs Manufacturers of Baby Clothes
(IEEE, 2022)
Acceso abierto
The textile and garment industry is a business area that keeps growing every day, and specifically, the production of baby clothes has shown to be a highly profitable sector. This work's purpose is to evaluate and propose ...