Tesis: Envíos recientes
Mostrando ítems 281-300 de 1237
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Quality of customer service, lean service and agility tools in the contact center of companies from the telecommunications sector: a review of the literature
(Universidad de Lima, 2024)Acceso abiertoIn recent years, the telecommunications sector has become an important item in the world, with globalization and the increase in technologies, people increasingly seek to be connected to the Internet and obtain network ... -
Dysergonomic risk management model to improve welding productivity using the nordic questionnaire and the reba and niosh methods: case of the metal-mechanic sector in Lima, Perú
(Universidad de Lima, 2024)Acceso abiertoDebido a la naturaleza de las actividades realizadas, la posición de soldadura en los procesos metal-mecánicos expone a sus trabajadores a diversos riesgos que generan daños severos a su seguridad y salud, afectando tanto ... -
Distribution process model based on lean manufacturing and BPM to reduce costs in SMES in the craft brewing sector
(Universidad de Lima, 2024)Acceso abiertoThe purpose of this work is to provide information on cost improvements in SMEs in the brewing sector using lean manufacturing and BPM. A simulation model was created using Arena and Bizagi, where the model was made with ... -
Proposal for improving inventory replenishment through lean tools in a peruvian retail company
(Universidad de Lima, 2024)Acceso abiertoThe purpose of this research work is to improve the replenishment of inventories in a retail company, due to is essential for any company to meet the demand for the product. This is why through the percentage of canceled ... -
Optimizing operational efficiency and product quality in fashion SMES: a lean manufacturing approach in jeans production
(Universidad de Lima, 2024)Acceso abiertoThis research develops the approval of a production model to improve operational efficiency and product quality by standardizing processes and reducing errors and waste in a company dedicated to the production and sale of ... -
Evaluation of INIA real sicaina and shulay potato varieties for industrial processing as frozen pre-fried potatoes: a case study for the peruvian agro-industry
(Universidad de Lima, 2024)Acceso abiertoThe study evaluated the INIA Real Sicaina and Shulay potato varieties for processing as frozen pre-fried potatoes, given the growing interest in the Peruvian agroindustry. These varieties were compared with imported ones ... -
Estudio de prefactibilidad para la instalación de una planta de producción de galletas con kiwicha (Amaranthus Caudatus) y cañihua (Chenopodium Pallidicaule)
(Universidad de Lima, 2024)Acceso abiertoEl presente estudio de prefactibilidad evalúa la viabilidad comercial, técnica, económica financiera y social para la instalación de una planta productora de galletas con kiwicha y cañihua. El mercado objetivo del presente ... -
Disminución de la tasa de reclamos en el área de bonos de una compañía de telecomunicaciones mediante la implementación de un sistema de aseguramiento de la calidad
(Universidad de Lima, 2024)Acceso abiertoEl presente trabajo de investigación de tipo cualitativo-cuantitativo, se centra en la mejora del área de bonos de una compañía de telecomunicaciones que opera en Perú. En la actualidad, el proceso de asignación de bonos ... -
Estudio de prefactibilidad para la puesta en marcha de una planta productora de bebidas naturales saborizadas y endulzadas con stevia (stevia rebaudiana) a partir del grano de quinua (chenopodium quinoa) envasada en botellas de vidrio
(Universidad de Lima, 2024)Acceso abiertoLa actual investigación de mercado sobre la implementación de una planta procesadora de bebidas naturales a base de quinua orientadas al NSE A, B y C en Lima proporciona información para establecer la factibilidad del ... -
Estudio de prefactibilidad de una planta procesadora de crema untable a base de sangre de pollo con sabor a chocolate
(Universidad de Lima, 2024)Acceso abiertoEl presente proyecto de investigación tiene como objetivo determinar la factibilidad de mercado, tecnológica, económica – financiera y social de una planta procesadora de una crema untable a base de sangre de pollo con ... -
Lean service model implementation in convenience stores: a case study in inventory and product quality management
(Universidad de Lima, 2024)Acceso restringidoThe convenience store sector plays a crucial role in the global economy, including Latin America and Peru, where the number of establishments has been increasing in recent years; however, they face significant challenges ... -
The effects of blockchain technology on traceability and efficiency in supply chain management: a systematic literature review
(Universidad de Lima, 2024)Acceso abiertoSupply chain management has become a real challenge due to ever accelerating technological innovations and organizations must not only aim to optimize supply chain processes, but also to build trust in all links of the ... -
Enhancing competitiveness in the peruvian textile industry through lean manufacturing: a case study on reducing defects and improving efficiency
(Universidad de Lima, 2024)Acceso abiertoThe Peruvian textile sector, representing 7.2% of the manufacturing GDP and providing approximately 422,000 jobs annually, faces significant challenges due to high defect rates and process inefficiencies. This study aimed ... -
Continuous improvement model to increase productivity using lean manufacturing tools in an SME in the plastics industry
(Universidad de Lima, 2024)Acceso abiertoNowadays, companies face strong competition worldwide, so there is great pressure to increase productivity and reduce production costs. Low productivity is reflected in a high amount of waste, unproductive times, and returns ... -
Optimizing production in the packaging process of a dressing and ground company through the lean approach
(Universidad de Lima, 2024)Acceso abiertoThis proposal aims to improve the efficiency of the packaging process of a company specialized in seasonings and ground foods through the application of the Lean Manufacturing approach. To carry out this study, data was ... -
Improvement proposal to increase productivity in a leather footwear SME applying 5S, SLP and standardwork. an empirical review
(Universidad de Lima, 2024)Acceso restringidoThroughout the years the competitiveness of the footwear sector has increased exponentially, therefore requiring an improvement in quality and the production process in SMEs. Many companies belonging to the sector normally ... -
Improvement of productivity in a timber company through standardization and SMED tools with a lean approach
(Universidad de Lima, 2024)Acceso abiertoThis proposal aims to address the low productivity of a Peruvian timber SME through standardization and SMED tools, focusing on the Lean philosophy. The methodology unfolds in stages of diagnosis, improvement development ... -
Improvement proposal to increase productivity of a SME in the primary manufacturing sector using standardized labor and TPM tools
(Universidad de Lima, 2023)Acceso abiertoThe case study is situated in a SME in the primary manufacturing sector and focuses on increasing its productivity using lean manufacturing tools. First, productivity was identified at 15%, while the average for the sector ... -
Optimization and standardization of the sales process in a service sector company through lean tools
(Universidad de Lima, 2024)Acceso abiertoIntroduction: Lead times in the design and implementation of spaces in Lima represent 42% of the causes of customer dissatisfaction in the sales process. Therefore, the research focuses on the optimization of lead times, ... -
Optimizing operational efficiency in automotive maintenance SMES through PDCA integration and systematic layout planning
(Universidad de Lima, 2024)Acceso abiertoThe small and medium-sized enterprises (SMEs) in the automotive maintenance service sector are essential for the global economy and particularly for Peru. These SMEs face significant challenges related to inefficiency in ...
