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Importance of responsiveness in the quality of service in an hvac maintenance company in Metropolitan Lima applying the servqual model
(Universidad de Lima, 2025)
The article presents the results and discussions of the application of the SERVQUAL model carried out in a company dedicated to the maintenance, installation and repair of air conditioning systems (HVAC) in Metropolitan ...
Estudio de prefactibilidad para la elaboración de cuero a base de orujo de uva para la comercialización de carteras (marroquinería)
(Universidad de Lima, 2025)
Acceso restringido
El objetivo principal de este proyecto de investigación es evaluar la viabilidad técnica, financiera, económica, social, medioambiental y de mercado para la elaboración de cuero del orujo de uva para la comercialización ...
Enhancing productivity in agricultural packing operations through TPM and lean manufacturing: a case study of asparagus processing in Peru
(Universidad de Lima, 2025)
Acceso abierto
This study evaluates the application of Total Productive Maintenance (TPM) and Lean methodologies in the Peruvian agricultural sector, focusing on asparagus packing operations. To this end, it develops an innovative model ...
Lean management practices applied in retail sector businesses: a systematic review of literature
(Universidad de Lima, 2025)
Acceso abierto
Retailers face a series of problems due to the increase in electronic competition and the change in consumer habits caused by the global situation. Given this, a possible solution is the application of Lean tools, ...
Service model based on lean tools to improve order fulfillment rate in a SMES in the commercial sector
(Universidad de Lima, 2025)
Acceso abierto
The commercial sector has experienced steady growth in recent years. However, there are problems within logistics that are detrimental to customer satisfaction; the objective of companies is to deliver orders on time and ...
A lean production model to enhance operational efficiency in textile SMES: a case study
(Universidad de Lima, 2025)
Acceso abierto
This research focuses on the application of a comprehensive lean production model to improve the root causes that cause the low efficiency rate within the sewing line of a textile SME. It can be confirmed that the ...
Aplicación de metodología Kaizen para la mejora de procesos en el área de ingeniería para la fabricación de componentes industriales
(Universidad de Lima, 2025)
Acceso abierto
La empresa realiza sus actividades en el sector metalmecánico y se dedica al diseño y fabricación de máquinas alimentarias para la industria. En los últimos años, la empresa ha generado altos costos de reproceso. El nivel ...
Proposal to improve the productivity of t-shirts through lean manufacturing tools in an SME of the textile sector
(Universidad de Lima, 2025)
Acceso abierto
Taking into account the implementation of lean methodologies will be key to achieve a significant change in the productivity of companies in the textile industry as this sector is currently facing increasing competitiveness. ...
Application of lean and TPM tools to improve OEE: a case study in peruvian metalworking SMES
(Universidad de Lima, 2025)
Acceso abierto
The research in circumvention focused on systematic problems largely prevalent among small and medium sized metalworking enterprises (SMEs) in Peru which is an important area in terms of both employment growth and ...
Identificación y análisis de estrategias de resiliencia del sector retail frente a disrupciones en la cadena de suministro
(Universidad de Lima, 2025)
Acceso abierto
Frente a la creciente problemática sobre disrupciones que afectan a la cadena de suministro de empresas alrededor del mundo, el presente artículo busca brindar un aporte teórico basado en la recopilación de las principales ...