Tesis: Envíos recientes
Mostrando ítems 181-200 de 212
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Salario emocional y su relación con la satisfacción laboral de los colaboradores de una firma consultora
(Universidad de Lima, 2022)Acceso abiertoThis investigation was carried out with the purpose of describing the relationship between emotional salary and job satisfaction of the employees of a consultancy firm. The following dimensions are considered for the ... -
Relación de la digitalización de productos bancarios del Banco BBVA Perú en la ventaja competitiva en Lima Metropolitana
(Universidad de Lima, 2022)Acceso abiertoThis research aims to find the relationship between the digitization of banking products and the competitive advantage in Banco BBVA Peru, in which three specific objectives were set, finally managing to identify the ... -
Propuesta estratégica de posicionamiento que incremente la audiencia de Radio San Francisco en la ciudad de Cajamarca 2021
(Universidad de Lima, 2022)Acceso abiertoRadio San Francisco is a radio station that has almost 4 decades at the service of the Cajamarquina population through the modulated transmission frequency. Being present in the market for so many years has implied a ... -
Factores del estancamiento y mortalidad en las MYPES del sector consumo de Lima Metropolitana en el periodo 2020
(Universidad de Lima, 2022)Acceso abiertoThe following research aims to determine the factors that lead to MYPES, from the consumption sector in Metropolitan Lima, to a point of stagnation or mortality during 2020. We consider that the main factor of stagnation ... -
Impacto de un programa de fidelización en el comportamiento del consumidor y el aumento de la rentabilidad de Backus S.A.A. frente al consumo de cerveza en restaurantes modernos de las zonas 6, 7 y 8 de Lima Metropolitana
(Universidad de Lima, 2022)Acceso abiertoBeer is the alcoholic beverage with the highest consumption in Peru and Peruvians have it present in celebrations and social gatherings, where consumption is directly related to intensity and not frequency, that means, ... -
¿Cómo mejorar la eficacia comercial de los restaurantes de comida rápida en la ciudad de Lima?
(Universidad de Lima, 2022)Acceso abiertoThe current investigation attempts to demonstrate how to improve the commercial efficiency of a fast food company, this being measured in terms of sales levels. Two variables that potentially contribute to the aforementioned ... -
Caso de estudio: Factores que determinan la rotación del personal en los centros de atención al cliente en una empresa de telecomunicaciones
(Universidad de Lima, 2021)Acceso abiertoIn this work, we seek to propose solutions and recommendations about the impact generated by the dimensions that influence staff turnover in the telecommunications company. Based on research tools, such as the employee ... -
Influencia de las estrategias de marketing digital en el comportamiento de compra de comida rápida en la empresa KFC en la zona de Lima Centro en tiempos de COVID-19
(Universidad de Lima, 2022)Acceso abiertoThe present research aims to identify which of the digital marketing strategies used by Kentucky Fried Chicken (KFC) is the one that is having the greatest impact on the purchase decision of consumers considering the current ... -
Estudio de posicionamiento de marca en la empresa familiar Pepe el Toro en Chimbote-Ancash en el año 2021
(Universidad de Lima, 2021)Acceso abiertoThe main objective of this research work is to demonstrate the level of Branding by the PEPE EL TORO SAC truck company and to develop a management improvement proposal through knowledge of the subject, the application of ... -
Estudio de la transformación digital para la generación de ventajas competitivas en el desarrollo de las fintech ubicadas en Lima Metropolitana
(Universidad de Lima, 2021)Acceso abiertoNow a days, it can be seen how the traditional financial system in Peru (referring to banking, finance companies, EDPYMES, among others) has not been able to evolve at the pace of digital technologies, presenting itself ... -
Programa de gestión para reducir la tasa de desactivaciones corporativas por portabilidad en Entel Perú
(Universidad de Lima, 2021)Acceso abiertoThis work was based on the analysis of a well-known company within the Peruvian telecommunications industry: Entel Peru. The center of the study was the corporate client segment. It is known that this segment represents ... -
Análisis de la importancia de las estrategias de CRM para la captación, fidelización y retención de clientes de telefonía móvil de Movistar del Perú en el 2020 en Lima Metropolitana
(Universidad de Lima, 2021)Acceso abiertoThe objective of this thesis is to determine, analyze and generate recommendations on the importance of the CRM strategies applied by Movistar for the acquisition, loyalty, and retention of customers in 2020, which is also ... -
Factores de éxito en el posicionamiento de una App de servicios para el hogar
(Universidad de Lima, 2021)Acceso abiertoThe objective of the research was to know if there was a correlation between the chosen success factors such as: branding, customer experience and advertising with respect to the positioning of a home services App. The ... -
Determinación de las dificultades que tienen los clientes en la elección de tiendas de autopartes en Lima Metropolitana en el Año 2020
(Universidad de Lima, 2021)Acceso abiertoThe research raises the difficulty that customers have for choosing stores in the spare parts market, which may be motivated by different drivers which we want to know in the development of the study. Despite of the fact ... -
Análisis estratégico hacia el posicionamiento en el mercado de productos saludables proteicos en Lima Metropolitana. Caso Moringa
(Universidad de Lima, 2021)Acceso abiertoThis study analyzes the factors that influence the market for healthy products in Metropolitan Lima, proposing alternatives to achieve a strategic position through Porter's forces applied to the moringa, which is a tree ... -
Análisis de las estrategias digitales en Instagram que influyen en la decisión de compra de los consumidores menores de 30 años que solicitan comida por delivery en Lima Metropolitana
(Universidad de Lima, 2021)Acceso abiertoThe general objective of this research is to determine how digital strategies on Instagram influence the purchase decision of consumers under 30 years of age who request food for delivery in Metropolitan Lima. The type of ... -
La influencia de la marca Starbucks en la percepción del valor del producto
(Universidad de Lima, 2021)Acceso abiertoThis research study aims to determine the influence of the Starbucks brand on the consumers perceived value of the product. In addition, it is intended to describe the brand identity that Starbucks transmits to its consumers ... -
El impacto del uso de la automatización robótica de procesos en la motivación interna laboral en Votorantim Internacional CSC
(Universidad de Lima, 2021)Acceso abiertoThe present research aims to evaluate the impact of the use of robotic process automation in different positions of the internal work motivation of Votorantim Internacional CSC employees. The tools used for data collection ... -
Análisis de factores para aumentar la eficacia de los convenios sociales entre las pequeñas compañías mineras formales y sus comunidades vinculadas en el Perú
(Universidad de Lima, 2021)Acceso abiertoIn this research, a study will be carried out on the problem of putting into operation social agreements between small mining companies and their related communities. A mixed investigation will be carried out in which the ... -
La inserción laboral de personas con discapacidad y su influencia en la imagen corporativa de las tiendas por departamento
(Universidad de Lima, 2021)Acceso abiertoSince 2012, approximately many retailers have implemented job placement programs for people with disabilities. Also, with the Law 29973 that came into force in December 2012, these practices have been strengthened and ...
